Market launcher and junior product person supporting internal tools

  • Launched LA market (2nd US market)

  • Led operational teams in both LA and NY, supporting host and guest experience

  • Managed strategy and implementation of 3 major product changes—new dashboards displays, visitor rules, and home ontology

  • Managed vendor sourcing and procurement, hired initial team, and onboarded initial homes for market launch

  • Improved performance tracking, vendor management, and expense cuts to reduce cleaning costs by 25%, reduce maintenance issue resolution time by 10%, and increase “Rapid Responder” utilization rate by 50% over 8 weeks

  • Supported HQ product team in designing and launching major new product initiatives